![]() ![]() ![]() No attempt to make customers happy to to remedy any situations. After voicing concerns to hotel staff, all that was replied was, "We're sorry". Sid's Cafe was breakfast and lunch only, Sports Books food area closed early, food delivery service is garbage. No restaurants open to eat late at night. Now another 30 minute wait for maintenance to arrive to pry the door frame apart and disassemble and replace the locking mechanism. He too discovered that the lock was malfunctioning. Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10 of properties on Tripadvisor. After an hour wait outside my room, security finally arrived to attempt to let me in. Book Westgate Las Vegas Resort & Casino, Las Vegas on Tripadvisor: See 8,525 traveler reviews, 4,129 candid photos. Went back down to the front desk to get cards working, but found out the actual door lock was broken. No lights, no noises coming from the door locks. Had to make several trips down to the front desk to have them "rekey" the cards. Apparently there were no rooms with king sizes bed available, BUT there was an option in the "newly renovated area on the 23rd floor" that had king size beds for an ADDITIONAL $20 a night. Made reservations to stay with the Westgate for a convention. ![]()
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